Captions describe text which appears on the screen along with the audio and video, and follow the same timing. A transcript is a written record of the conversation in a video. A transcript of has the same word-for-word content as captions, but presented in a separate document. ElectionAccess.org provides transcripts for all videos. An example transcript from Nepal is shown below:
[Transcript begins]
Interviewer: Could you please tell us your disability type?
Parajuli: I have a physical disability in my right hand.
Interviewer: As a woman with a disability, have you ever faced or tackled any types of institutional or community barriers you would like to share with us?
Parajuli: When I was child, I had low self-esteem because there were no persons with disabilities around me, but my parents were so supportive of me - they told me I could to do anything that I wanted to do - so I think today, I am here because of their support and encouragement.
[Transcript ends]
If you prefer to turn on captions when watching a video, move the cursor over the video. A bar should appear at the bottom of the video image. On the right of the bar should be a box with the letters “CC” inside (shown inside a gold circle in the screenshot below).
Click on the box labeled "CC." If there is only one option (e.g. English), a red line will appear under the box to indicate that captions have been switched on, as shown below.
If there is more than one language option (e.g. English and Spanish), then a pop up saying "English - Click cog icon for settings" will appear. To set the captions to the language of your choice, click on the "settings" button in the bar (shown in a gold circle below).
The “options” section in the captions menu allow you to customize the captions by adjusting the font, the font color and size, the background color and size, and other aspects of the captions. To do so, click on where it says "Subtitles/CC" in the settings menu (shown in a gold circle below).
As you can see, there is a small menu that includes a place to turn subtitles / closed captions "on" or "off". On the right side of the menu is the word "Options" (shown in a gold circle below).
If you click on "Options", it opens up a menu as shown below:
From here, you can change any part of the captions that you wish (including font type, color, and size).